Terms of service

Terms of Service

Overview

Welcome to Soul Skinessential! These Terms of Service ("Terms") apply to your use of our website, products, and services, including browsing, purchasing, or interacting with any content or features (collectively, the "Service"). This site is operated by Soul Skinessential, a K-Beauty business based in Canada. By using our website or purchasing our products, you agree to be bound by these Terms.

Before using our website, please read these Terms of Service carefully. By accessing or using any part of our site, you are agreeing to follow and be bound by these Terms. If you do not agree to all of the terms and conditions outlined here, you may not access the website or use any of our services. If these Terms are considered an offer, your acceptance is limited solely to these Terms.

1. General Use
You must be at least the age of majority in your province or territory of residence to use this site or purchase products.

You may not use our products or website for any illegal or unauthorized purpose.

Any breach of these Terms may result in immediate termination of your access to our Services.

2. Products & Availability
All Soul Skinessential products are for personal use only. Reselling without written permission is not allowed.

We reserve the right to limit or cancel orders at our discretion, especially those that appear to be from resellers or distributors.

Prices and product availability may change at any time without notice.

3. Accuracy of Information
We aim to provide accurate product descriptions and pricing, but we do not guarantee that all content is complete, current, or error-free.

You are responsible for reading product labels and ingredients before use, especially if you have allergies or sensitivities.

4. Medical Disclaimer
Our products and content are not intended to diagnose, treat, or prevent any medical conditions. Always consult your physician or dermatologist before using any skincare product, especially if you have health concerns.

5. Orders & Payments
By placing an order, you agree to provide accurate and complete billing and shipping information.

We may cancel orders or limit quantities at our discretion.

All prices are listed in Canadian dollars (CAD), unless otherwise stated.

6. Returns & Refunds
Please refer to our Return Policy for details about eligible returns, exchanges, and refunds.

7. Intellectual Property
All content on our site—including images, logos, text, and product names—is the property of Skincoholic or its licensors. You may not copy, reproduce, or use our content without written permission.

8. Third-Party Links & Tools
We may include links to third-party websites or use third-party tools. We are not responsible for their content, privacy policies, or any damages resulting from their use.

9. User Feedback & Comments
By submitting comments, reviews, or suggestions, you give Skincoholic permission to use, share, and publish them without compensation. You agree not to post anything illegal, harmful, or misleading.

10. Privacy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information.

11. Limitation of Liability
We do our best to ensure quality and reliability, but we make no guarantees that your experience will be uninterrupted or error-free. To the maximum extent permitted by law, Skincoholic is not liable for any damages arising from your use of our services or products.

12. Indemnification
You agree to hold harmless Skincoholic, its team, and affiliates from any claims or liabilities arising from your violation of these Terms or any applicable laws.

13. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page, and your continued use of the site means you accept the revised Terms.

14. Governing Law
These Terms and any disputes related to your use of our Services will be governed by the laws of the Province of BC and the laws of Canada, without regard to conflict of law principles.

15. Contact Us
For questions or support, reach us at:
📧 info@soulskinessential.ca
📍 Skincoholic